Legal › Refund & Cancellation Policy

Refund & Cancellation Policy

Effective September 24, 2026

Free trials

Paid plans may start with a free trial. You won't be charged until the trial ends. We email you a reminder a few days before, and you can cancel any time during the trial at no cost. Free trials are for new subscribers; switching plans doesn't start a new trial.

Cancelling

Switching plans

When you move to a different paid plan, the new plan starts right away and the unused time on your old plan is credited to your account balance, which is applied to your next invoices.

Refunds

How to ask

Contact us through our support page with your account email and the charge date. Please contact us before disputing a charge with your bank, so we can resolve it quickly.